Supplier Terms & Conditions

In accordance with the requirements of EN9100 sec 8.4.3, on request “the supplier” must be able to provide evidence of:

  • Design and development control.
  • Special requirements, critical items, or key characteristics.
  • Test, inspection, and verification (including production process verification).
  • The use of statistical techniques for product acceptance and related instructions for acceptance by the organisation.
  • The need to:
    • Implement a quality management system.
    • Use customer-designated or approved external providers, including process sources (e.g., special processes).
    • Notify the organisation of nonconforming processes, products, or services and obtain approval for their disposition.
    • Prevent the use of counterfeit parts (see 8.1.4).
    • Notify the organisation of changes to processes, products, or services, including changes of their external providers or location of manufacture, and obtain the organisation’s approval.
    • Flow down to external providers applicable requirements including customer requirements.
    • Provide test specimens for design approval, inspection/verification, investigation, or auditing.
    • Retain documented information, including retention periods and disposition requirements.
  • The right of access by the organisation, their customer, and regulatory authorities to the applicable areas of facilities and to applicable documented information, at any level of the supply chain.
  • Ensuring that persons are aware of:
    • their contribution to product or service conformity.
    • their contribution to product safety.
    • the importance of ethical behaviour.